{"id":7849,"date":"2025-03-28T18:42:09","date_gmt":"2025-03-28T11:42:09","guid":{"rendered":"https:\/\/vietsun.123websitedev.com\/?page_id=7849"},"modified":"2025-03-28T18:48:17","modified_gmt":"2025-03-28T11:48:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/vietsunlogistic.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<style type=\"text\/css\"> \n#cmsmasters_row_69f356d7a2ea53_05741114 .cmsmasters_row_outer_parent { \n\tpadding-top: 0px; \n} \n\n#cmsmasters_row_69f356d7a2ea53_05741114 .cmsmasters_row_outer_parent { \n\tpadding-bottom: 0px; \n} \n\n#cmsmasters_row_69f356d7a2ea53_05741114 .cmsmasters_row_inner.cmsmasters_row_fullwidth { \n\tpadding-left:0%; \n} \n#cmsmasters_row_69f356d7a2ea53_05741114 .cmsmasters_row_inner.cmsmasters_row_fullwidth { \n\tpadding-right:0%; \n} \n \n#cmsmasters_divider_69f356d7a328e1_61433866 { \n\tborder-bottom-width:1px; \n\tborder-bottom-style:solid; \n\tpadding-top:0px; \n\tmargin-bottom:0px; \n} \n \n#cmsmasters_row_69f356d7a35f56_55980063 .cmsmasters_row_outer_parent { \n\tpadding-top: 70px; \n} \n\n#cmsmasters_row_69f356d7a35f56_55980063 .cmsmasters_row_outer_parent { \n\tpadding-bottom: 80px; \n} \n\n \n#cmsmasters_heading_69f356d7a39d78_97216952 { \n\ttext-align:left; \n\tmargin-top:0px; \n\tmargin-bottom:0px; \n} \n\n#cmsmasters_heading_69f356d7a39d78_97216952 .cmsmasters_heading { \n\ttext-align:left; \n} \n\n#cmsmasters_heading_69f356d7a39d78_97216952 .cmsmasters_heading, #cmsmasters_heading_69f356d7a39d78_97216952 .cmsmasters_heading a { \n\tfont-family:'Roboto Condensed'; \n\tfont-size:18px; \n\tline-height:24px; \n\tfont-weight:600; \n\tfont-style:normal; \n\tcolor:#a8a8a8;\n} \n\n#cmsmasters_heading_69f356d7a39d78_97216952 .cmsmasters_heading_divider { \n} \n\n \n#cmsmasters_heading_69f356d7a3ae60_53827434 { \n\ttext-align:left; \n\tmargin-top:0px; \n\tmargin-bottom:40px; \n} \n\n#cmsmasters_heading_69f356d7a3ae60_53827434 .cmsmasters_heading { \n\ttext-align:left; \n} \n\n#cmsmasters_heading_69f356d7a3ae60_53827434 .cmsmasters_heading, #cmsmasters_heading_69f356d7a3ae60_53827434 .cmsmasters_heading a { \n\tfont-size:28px; \n\tfont-weight:600; \n\tfont-style:normal; \n} \n\n#cmsmasters_heading_69f356d7a3ae60_53827434 .cmsmasters_heading_divider { \n} \n\n<\/style><p><div id=\"cmsmasters_row_69f356d7a2ea53_05741114\" class=\"cmsmasters_row cmsmasters_color_scheme_default cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_fullwidth\">\n<div class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner cmsmasters_row_fullwidth\">\n<div class=\"cmsmasters_row_margin\">\n<div class=\"cmsmasters_column one_first\">\n\n<div id=\"cmsmasters_divider_69f356d7a328e1_61433866\" class=\"cmsmasters_divider cmsmasters_divider_width_long cmsmasters_divider_pos_center\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"cmsmasters_row_69f356d7a35f56_55980063\" class=\"cmsmasters_row cmsmasters_color_scheme_default cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_boxed\">\n<div class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner\">\n<div class=\"cmsmasters_row_margin\">\n<div class=\"cmsmasters_column one_first\">\n\n<div id=\"cmsmasters_heading_69f356d7a39d78_97216952\" class=\"cmsmasters_heading_wrap cmsmasters_heading_align_left\">\n\t<h3 class=\"cmsmasters_heading\">Frequently Asked Questions<\/h3>\n<\/div>\n<div id=\"cmsmasters_heading_69f356d7a3ae60_53827434\" class=\"cmsmasters_heading_wrap cmsmasters_heading_align_left\">\n\t<h1 class=\"cmsmasters_heading\">We answer<\/h1>\n<\/div><div class=\"cmsmasters_toggles toggles_mode_accordion\">\n<div class=\"cmsmasters_toggle_wrap current_toggle\" data-tags=\"all \">\n<div class=\"cmsmasters_toggle_title\">\n<span class=\"cmsmasters_toggle_plus\">\n<span class=\"cmsmasters_toggle_plus_hor\"><\/span>\n<span class=\"cmsmasters_toggle_plus_vert\"><\/span>\n<\/span>\n<a href=\"#\">1. What services does VIETSUN Company provide?<\/a>\n<\/div>\n<div class=\"cmsmasters_toggle\">\n<div class=\"cmsmasters_toggle_inner\">\n<p class=\"\" data-start=\"183\" data-end=\"318\">We provide domestic shipping, freight forwarding, logistics services and supply chain optimization solutions.<\/p>\n<\/div>\n<\/div>\n<\/div><div class=\"cmsmasters_toggle_wrap\" data-tags=\"all \">\n<div class=\"cmsmasters_toggle_title\">\n<span class=\"cmsmasters_toggle_plus\">\n<span class=\"cmsmasters_toggle_plus_hor\"><\/span>\n<span class=\"cmsmasters_toggle_plus_vert\"><\/span>\n<\/span>\n<a href=\"#\">2. How can I book a train schedule?<\/a>\n<\/div>\n<div class=\"cmsmasters_toggle\">\n<div class=\"cmsmasters_toggle_inner\">\n<p class=\"\" data-start=\"371\" data-end=\"490\">You can book train schedules directly on our website or contact customer support via hotline.<\/p>\n<h4 class=\"\" data-start=\"492\" data-end=\"535\"><\/h4>\n<\/div>\n<\/div>\n<\/div><div class=\"cmsmasters_toggle_wrap\" data-tags=\"all \">\n<div class=\"cmsmasters_toggle_title\">\n<span class=\"cmsmasters_toggle_plus\">\n<span class=\"cmsmasters_toggle_plus_hor\"><\/span>\n<span class=\"cmsmasters_toggle_plus_vert\"><\/span>\n<\/span>\n<a href=\"#\">3. How to track a shipped shipment?<\/a>\n<\/div>\n<div class=\"cmsmasters_toggle\">\n<div class=\"cmsmasters_toggle_inner\">\n<p>After shipping your order, you will receive a tracking number. Please enter this number into the website&#039;s tracking system to update the shipping status.<\/p>\n<\/div>\n<\/div>\n<\/div><div class=\"cmsmasters_toggle_wrap\" data-tags=\"all \">\n<div class=\"cmsmasters_toggle_title\">\n<span class=\"cmsmasters_toggle_plus\">\n<span class=\"cmsmasters_toggle_plus_hor\"><\/span>\n<span class=\"cmsmasters_toggle_plus_vert\"><\/span>\n<\/span>\n<a href=\"#\">4. What payment methods does the company support?<\/a>\n<\/div>\n<div class=\"cmsmasters_toggle\">\n<div class=\"cmsmasters_toggle_inner\">\n<p>We accept payment via bank transfer, cash at the office and other electronic payment methods.<\/p>\n<\/div>\n<\/div>\n<\/div><div class=\"cmsmasters_toggle_wrap\" data-tags=\"all \">\n<div class=\"cmsmasters_toggle_title\">\n<span class=\"cmsmasters_toggle_plus\">\n<span class=\"cmsmasters_toggle_plus_hor\"><\/span>\n<span class=\"cmsmasters_toggle_plus_vert\"><\/span>\n<\/span>\n<a href=\"#\">5. What information do I need to provide when sending goods?<\/a>\n<\/div>\n<div class=\"cmsmasters_toggle\">\n<div class=\"cmsmasters_toggle_inner\">\n<p>You need to provide information about the type of goods, weight, size, pickup and delivery location, along with relevant documents (if any).<\/p>\n<\/div>\n<\/div>\n<\/div><div class=\"cmsmasters_toggle_wrap\" data-tags=\"all \">\n<div class=\"cmsmasters_toggle_title\">\n<span class=\"cmsmasters_toggle_plus\">\n<span class=\"cmsmasters_toggle_plus_hor\"><\/span>\n<span class=\"cmsmasters_toggle_plus_vert\"><\/span>\n<\/span>\n<a href=\"#\">6. How do I contact customer support?<\/a>\n<\/div>\n<div class=\"cmsmasters_toggle\">\n<div class=\"cmsmasters_toggle_inner\">\n<p>You can contact us via hotline, email or send information directly via the contact form on the website.<\/p>\n<\/div>\n<\/div>\n<\/div><div class=\"cmsmasters_toggle_wrap\" data-tags=\"all \">\n<div class=\"cmsmasters_toggle_title\">\n<span class=\"cmsmasters_toggle_plus\">\n<span class=\"cmsmasters_toggle_plus_hor\"><\/span>\n<span class=\"cmsmasters_toggle_plus_vert\"><\/span>\n<\/span>\n<a href=\"#\">7. Does the company have a cargo insurance policy?<\/a>\n<\/div>\n<div class=\"cmsmasters_toggle\">\n<div class=\"cmsmasters_toggle_inner\">\n<p>We provide cargo insurance services upon request of customers. For more details on insurance packages, please contact support.<\/p>\n<\/div>\n<\/div>\n<\/div><div class=\"cmsmasters_toggle_wrap\" data-tags=\"all \">\n<div class=\"cmsmasters_toggle_title\">\n<span class=\"cmsmasters_toggle_plus\">\n<span class=\"cmsmasters_toggle_plus_hor\"><\/span>\n<span class=\"cmsmasters_toggle_plus_vert\"><\/span>\n<\/span>\n<a href=\"#\">8. Does the company assist with customs clearance?<\/a>\n<\/div>\n<div class=\"cmsmasters_toggle\">\n<div class=\"cmsmasters_toggle_inner\">\n<p>We provide customs clearance support services for customers in need. Our team of experts will help you complete the procedures quickly.<\/p>\n<\/div>\n<\/div>\n<\/div><div class=\"cmsmasters_toggle_wrap\" data-tags=\"all \">\n<div class=\"cmsmasters_toggle_title\">\n<span class=\"cmsmasters_toggle_plus\">\n<span class=\"cmsmasters_toggle_plus_hor\"><\/span>\n<span class=\"cmsmasters_toggle_plus_vert\"><\/span>\n<\/span>\n<a href=\"#\">9. Does VIETSUN have any promotions for regular customers?<\/a>\n<\/div>\n<div class=\"cmsmasters_toggle\">\n<div class=\"cmsmasters_toggle_inner\">\n<p>We have special offers and pricing policies for our loyal customers. Please contact us for more details.<\/p>\n<\/div>\n<\/div>\n<\/div><div class=\"cmsmasters_toggle_wrap\" data-tags=\"all \">\n<div class=\"cmsmasters_toggle_title\">\n<span class=\"cmsmasters_toggle_plus\">\n<span class=\"cmsmasters_toggle_plus_hor\"><\/span>\n<span class=\"cmsmasters_toggle_plus_vert\"><\/span>\n<\/span>\n<a href=\"#\">10. Can I ship on weekends?<\/a>\n<\/div>\n<div class=\"cmsmasters_toggle\">\n<div class=\"cmsmasters_toggle_inner\">\n<p>We ship Monday to Saturday. If you need to ship on Sunday or a holiday, please contact us in advance for assistance.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<\/p><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7849","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.9 (Yoast SEO v20.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - C\u00d4NG TY C\u1ed4 PH\u1ea6N NH\u1eacT VI\u1ec6T VIETSUN CORPORATION<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vietsunlogistic.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vietsunlogistic.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"C\u00d4NG TY C\u1ed4 PH\u1ea6N NH\u1eacT VI\u1ec6T VIETSUN CORPORATION\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-28T11:48:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/vietsunlogistic.com\/faq\/\",\"url\":\"https:\/\/vietsunlogistic.com\/faq\/\",\"name\":\"FAQ - 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